One-Third of All Healthcare Provider Tasks Are Automatable
According to McKinsey & Company, one-third of all Healthcare tasks can be automated – giving healthcare workers more time to focus on treating patients and providing personalized care. Here are a couple of examples of RPA in Healthcare.
1. Scheduling
Provide Self-Service Options and Reduce No-Shows
- Support self-service scheduling/registration
- Deliver reminders and follow-ups
2. Insurance Verification
Reduce POS Collections by Reducing Manual Checking
- Extract patient insurance data and log into payer websites
- Confirm medical necessity and pre-authorization
3. Chart Management
Automate Intake, Posting, and Flow of Patient Data
- Post docs into EHRs, charts and other systems
- Access multiple sources to extract, merge, and post medical records into patient charts

4. Charge Capture, Coding, Documentation
Cut Charge Lag and A/R Days
- Automate diagnostic and procedural coding by applying machine learning engines to patient documentation
- Post non-electronic insurance payments and adjustments
5. Claim Submissions, First Pass Denials
Reduce Early Denials; Shorten Resubmission
- Sort, correct, and resubmit first-pass denied claims
- Improve coding models by using AI to analyze rejection
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