Case Study: RPA Assessment and Proof of Concept

Public Pharmaceutical firm with revenues in excess of $22 billion and operations in 120 countries, completed review of shared service center processes and identified over 20+ process automation opportunities across procure to pay, order to cash, and general accounting.

Public Pharmaceutical firm with revenues in excess of $22 billion and operations in 120 countries, completed review of shared service center processes and identified over 20+ process automation opportunities across procure to pay, order to cash, and general accounting.

Background:

  •  Firm sought to review its operational processes to determine if automated solutions could replace various operational processes and lower costs.
  •  Focused on ensuring a solid business case existed with a positive ROI before implementing intelligent automation.

Engagement:

  •  Reviewed existing operational processes to determine automation opportunities.
  •  Developed business case and ROI for process automation opportunities identified.
  •  Completed proof of concept to provide examples of RPA automation capabilities.
  •  Provided advisory services regarding the optimal operating model (COE), roles and responsibilities, and alignment to corporate strategy.

Outcome:

  •  Indiana University Health – delivered key process automations to help reduce manual workload for pathology team.
    •  Over 250 hours of savings for COVID Testing Registration and Record-keeping
  •  Developed Standardized Robotics Process Automation Roadmap for reviewing and assessing process automation opportunities across the global enterprise.
  •  Delivered over 20+ process automations in less than 2 years, resulted in $2 million in annual cost savings.
  •  Developed with high standards and controls to secure confidential information and meet industry requirements.

Experience across healthcare, manufacturing, supply chain, and finance allows our team of professionals to customize an automation strategy specific to your business needs. We service all types of companies and industries through the use of existing technologies that drive process improvement and provide automated solutions to help drive your company’s success.

Experience across healthcare, manufacturing, supply chain, and finance allows our team of professionals to customize an automation strategy specific to your business needs. We service all types of companies and industries through the use of existing technologies that drive process improvement and provide automated solutions to help drive your company’s success.

Use Case: RPA in Healthcare

Use Case: RPA in Healthcare

When software robots take on the thousands of detailed, repetitive tasks and processes, it makes everyone in the healthcare system —patients, partners, caregivers, and administrators – feel a whole lot better.

Even if your organization isn’t in the healthcare industry, view this use case to understand real practical applications of RPA.

Use Case – RPA in Healthcare

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Through the use of Robotics Process Automation (RPA), Business Process Manager (BPM), and Customer Relationship Manager (CRM), clients can leverage new technologies to deliver increased productivity, customer and employee satisfaction and drive savings for their company.

“Not only did the return on investment exceed what we initially estimated, but we were also able to move several employees into positions requiring greater complexity.”

-Matt N.

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Through the use of Robotics Process Automation (RPA), Business Process Manager (BPM), and Customer Relationship Manager (CRM), clients can leverage new technologies to deliver increased productivity, customer and employee satisfaction and drive savings for their company.

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